Oakhurst Life (Pty) Ltd is looking for an experienced life claims administrator who will be based in our George offices.

The successful candidate will need to fulfil the following:

Requirements

• Five or more years of life claims administration experience
• Completed RE5 and preferably NQF level 6 in long-term insurance
• Organised and efficient
• Able to communicate effectively and with compassion with clients
• Authorisation life claims within the predetermined quantum and within predetermined turnaround time
• Requisitioning payment of claims
• Direct liaison with people who have queries or complaints
• Thorough investigation of all queries and complaints
• To submit requisite reports, documentation, information as may be required on a timeous basis
• To implement sufficient procedures, documentation, protocols and processes to ensure adequate checks and balances are in place to ensure clients are being dealt with in a speedy, professional and expedient manner, without the company being unduly compromised

Qualification, experience, and knowledge

• Excellent written and verbal communication skills
• Thoroughness
• Confidentiality
• Analysing information
• Professionlism
• Quality focus
• Empathy
• Must be proficient with the keyboard and IT applications
• Intermediate level in the use of Outlook
• Intermediate level in the use of Word and Excel 

Skills

• Excellent organisational skills, ability to multi-task
• Excellent oral and written communication skills and ability to professionally represent your department
• Ability to work under pressure and be flexible as part of a team
• Attention to detail and deadlines (essential)
• Ability to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances.
• Ability to prioritise and manage own workload amid conflicting demands and busy work periods.
• Ability to think ahead and anticipate needs before they arise

Ability to exercise discretion in dealing with confidential or sensitive matters .

Posted on 20 Sep 11:59