Job description

HITCH is looking for a skilled and driven individual to manage the execution of digital CRM programmes/campaigns, as well as to take responsibility for owning and growing key client relationships. We’re looking for an inquisitive all-rounder, someone who likes to find solutions, an outgoing personality, a fanatical attention to detail, an appreciation for data, digital and strategy and a bullish determination to get things done right on time and within budget. (Okay that may sound like a lot… You don’t have to be an expert at all of this, but sell us on your inclination and drive.)

If this sounds like you and you’re excited about being a part of an agency that creates communication that makes sense and adds value, please send us your CV. Make sure you’ve done some homework about HITCH.

Primary responsibilities:

• Foster and grow client relationships.
• Deeply understand the client’s brand and their business objectives.
• Think strategically and deliver clear recommendations to client problems.
• Help develop accurate account budget forecasts, foster and grow client revenue.
• Be the day-to-day client contact on work in progress.
• Project manage creative, data and digital teams in terms of deliverables, timings, costs and process.
• Get your hands dirty on some of the campaign/project implementation (e.g. social and AdWords posts or adding new web content via the CMS)
• Handle the day-to-day account admin.
• Take briefs from client to relay and inspire the relevant agency teams.
• Delivering quality work, on time and according to instructions.

Company Description

HITCH is a data and communication customer-relationship (CRM) agency. We have a simple focus: to create & foster long-term, predictable & profitable relationships with our client’s best customers. We build customer understanding, develop clever value propositions and deliver targeted, relevant communication designed to affect behaviour change.

Requirements

• Degree/diploma
• Previous project management experience
• Previous digital experience
• Previous data handling experience preferable
• Strong interpersonal and presentation skills
• Strong writing and communication skills
• Able to meet tight deadlines
• Excellent administration, organisational and project management skills
• Strong attention to detail
• Excellent command of English, both written and verbal
• Good knowledge of digital/social media/platforms

Posted on 20 Apr 15:58