Product Manager – Customer Services (Cape Town)
Remuneration: | Market related |
Location: | Cape Town |
Job policy: | Employment Equity position |
Type: | Permanent |
Reference: | #2706 |
Company: | Recruit Digital |
Do you consider yourself a highly proficient product manager? If so, then your next exciting opportunity may just be this one!
One of the country’s largest online retailers is looking for a talented and experienced product manager to join their wonderful team, located in the Cape Town CBD. As a product manager in this environment, you will be a vital component in the overall vision and roadmap of features for the company’s customer service platform. It is a new and exciting venture and one that is ideal for someone looking for a real and thrilling challenge.
The role is inherently cross-functional, working closely with customer service, engineering, design, operations, and executive teams to bring about product enhancements that will benefit the company’s customers and/or business. You will work with business owners to understand their strategy, requirements, and priorities in order to translate needs into recommended initiatives and projects that affect the product. You will define and track the metrics and data that will inform all decisions on product features and functionality, and create business cases to motivate the prioritisation of these initiatives. The process-driven, data-loving kind of person will flourish in this role.
The ideal person must have a proven track record of execution and have the ability to formulate a detailed product roadmap, and to execute on that plan. This requires the ability to wear multiple hats to guide junior product managers, business analysts, UX experts and engineering, in order to deliver world-class products.
Do you believe that you are this champion candidate? If so, these are the other requirements you will need to fulfill:
- Minimum bachelor’s degree
- At least four years of product management experience of which at least two years in a product development environment
- Experience in an e-commerce environment would be to your advantage
If you feel that you have everything you need to apply for this role, apply now.
Posted on 27 Mar 11:35
Alexander Mudavanhu
.
Create your CV once, and thereafter you can apply to this ad and future job ads easily.
Recruit Digital
Recruit Digital; leading recruitment agency for the Digital, Media, IT & Advertising sectors in South Africa.
Covering both Cape Town and JHB roles, Recruit Digital provides staff for Media firms, Digital Agencies, Corporates, Startups, E-commerce retailers, and all other Internet related businesses.
Recruit Digital fills vacancies within Client Services, Creative & Design, Development & Technology, Sales, Copy-writing, Social Media, SEO, Planning & Strategy, Marketing, Senior Management & Executive positions.