Job description

Only apply if you are a people’s person – Huge advantage if you have worked in the restaurant and/or hospitality industry.

Working closely with the director on building the company brand and servicing the company’s customers while adding value in terms of customer service and staff communication. The work demands a very professional approach to satisfying our customer needs plus the ability to multitask.

The role will also require you to able to generate, service, and grow current sales by regularly following up with designated customers and accounts to sell the companies products.

Company description

DeskStand improves lives by offering customers a product that improves posture while standing or sitting while a user works on their computers. By supplying companies ergonomic workstations, people become more productive and happier at the office or home office. We offer a range of ergonomically designed products that are locally produced in Cape Town and shipping packed flat. We pride ourselves on selling products that are eco-friendly and 100% bio-degradable.

This is in relation to various factors including but not limited to:

• Customer service (supplying customers with all relevant information and assistance on products, features, benefits, quotations, etc.)
• Shipping and logistics (basic knowledge of courier booking, etc.)

We’re offering:

• Fun, dynamic and active work culture.
• Internship level experience of customer service fundamentals.
• Training on DeskStand™ offerings and practices throughout the internship.
• Opportunity to learn about branding and marketing.
• Health and wellness in the working environment experience.

Requirements

A degree in communications or marketing

• Fluent in English and Afrikaans.
• Masterful verbal and written English communication skills with a documented portfolio of work.
• Exceptional customer service and representation of the DeskStand brand.
• Create tailored, product proposals and solutions that meet our clients’ short and long-term needs.
• A positive attitude.
• Create quotations for customers based on their product needs.
• Sending out follow-ups and meeting requests.
• Regular feedback sessions with your director/manager.
• Continually engage and communicate with the factory and our team to strengthen relationships.
• Keep all administrative work updated.
• Report on sales activity and opportunities as required (weekly and monthly).
• A willingness to learn and work as part of a team.
• The ability to take initiative and think out of the box.

Personal skills/attributes

• Must be a people’s person.
• Very well-groomed and spoken to be the front face of the company.
• Must be organised and have the ability to work with tight deadlines and work well under pressure.
• Reliable and responsible
• Active and healthy lifestyle with a fun loving attitude
• Passionate about helping others.
• A brilliant eye for detail and highly organised.
• The ability to work independently and collaborate with the team when necessary.
• Accountable and resourceful.
• Multitasking ability and great time management.
• Highly focused and takes initiative.
• An energetic, motivated, and results-driven individual
• A proactive self-starter with a strong sense of responsibility and professionalism.
• Able to take and follow through on instruction.
• Must have a high energy level and be prepared to go the extra mile.
• Be innovative and show initiative.
• Must be professional, punctual, and have a friendly nature.
• Have a good relationship – building skills.

Posted on 15 Jun 08:05