Job description

Go2Africa is looking for a Relief Africa Safari Expert (ASE).

The successful candidate will fulfil the role of an ASE when they are on leave.

Duties including but not limited to, consultation, sales and documentation support, upholding the highest in customer service standards and providing seamless vacations on behalf of the ASE.

The role will include ownership of the handover process to ensure consistency of customer service excellence and reduction in error and loss. This includes ad-hoc administration tasks and working closely with the support team to ensure that all details are flawless and bookings are managed effectively from start to finish, as well as ad-hoc assistance in the support team.

In addition, the role will include assisting the support team manager with day-to-day administration and operations functions.

Requirements

Experience required

• Minimum two years’ experience selling travel
• Proven track sales record
• Telesales to general public
• Email sales to general public
• Face-to-face sales to general public
• International travel experience
• Travel within Africa

Minimum qualification required

• Matric
• Degree/diploma in travel and tourism (desirable)

Posted on 13 Oct 16:09