The ideal candidate must have a high level of attention to details and be able to establish and maintain the sales database and complete the general sales administration

Responsible to: Sales Manager

Liaises with: Unit managers, Corporate Sales Executive, Marketing Department

Candidate’s minimum requirements

Education

• Grade 12 or equivalent
• Must speak, read, write and understand English at a professional level
• MS Office (Word, Excel and Outlook) is essential

Work experience

• One year’s previous experience as a Sales Admin Coordinator in a luxury Hotel
• One year’s Opera experience is essential
• Knowledge of yielding and revenue management
• Exceptional upselling skills, including tours, packages and tourism experiences
• Must have own/reliable transport

Duties and responsibilities

Responsibility to liaise with the following external resources on a professional level:

• Tour operators
• Travel agents
• Booking agents
• Function coordinators
• Professional conference organisers
• Maintain client databases
• Conduct site inspections if required
• All administrative duties related to the above
• Control and record-keeping of all Sales related activities
• Correspondence regarding sales and other activities

Other

• Must reside in the Northern Suburbs (Durbanville and surrounds)
• Able to work shifts – Shifts will be determined by the requirements of the Travel Support centre and will include late shifts to 21H00 and Saturdays and Sundays
• Knowledge of the best local experiences in Cape Town
• A passion for dealing with client direct offering a complete travel experience
• Willingness to lead, take charge and offer direction
• Must be sales driven and well organised
• Ability to multitask
• Exceptional customer care and service delivery
• Problem-solving abilities and the ability to manage customer issues
• The ideal candidate would need to be a team player and work well with colleagues in collaboration with monitoring email boxes and telephone lines
• The candidate would not be a typical time watcher and would be eager to assist the department to achieve maximum efficiency

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to

moc.snaidotsucreerac@2tnatlusnoc

.

**Please note that only successful candidates will be contacted. Should you not hear from us within 14 days – please consider your application unsuccessful**
To browse all our vacancies, please log on to our website – www.careercustodians.com.

Posted on 18 Dec 13:21