At Weylandts, we believe in creating a work environment as different and beautiful as our furniture. With attractive working hours, competitive salaries and great staff discounts, being employed by Weylandts is a little like acquiring a second home.

We now have a great opportunity to join the Weylandts team at our beautiful store in Nelspruit, Mpumalanga.

Our Sales Administrators are an integral part of our Weylandts team which focuses on giving clients a five-star experience when visiting our stores. The role is multi-tasking and combines taking payment from clients as well as other branch responsibilities as required.

What’s involved:

• Processing sales and orders, including production of invoices, delivery details and handling of payments in an accurate & timely manner. Engaging with clients and providing a smooth process to encourage further visits to the branch.
• Creating and loading quotes, new customer details and checking stock
• Handling cash floats, including balancing daily cash ups
• Ensuring that all data gathered from customers and sales team is accurate (e.g. product codes, delivery addresses etc.)
• Answering telephones in line with Weylandts standards, answering queries efficiently
• Assist customers on the floor when required if no Sales Consultant is available. Great customer interaction through initiating conversation, sharing advice & product knowledge.
• Collaborating with management and team, sharing ideas and being positive, respectful and helpful at all times.
• Maintaining excellent product knowledge and understanding of stock available. Stocktaking as required and handling general stock enquiries.
• Giving correct product care info to clients and handling customer complaints as far as possible. Referring appropriately when necessary.
• Working with the Visual Merchandiser to maintain high standards in-store visual displays, housekeeping as well as ensuring items are priced, displayed and wrapped correctly. Ensures floor always well stocked.
• Being aware and adhering to loss prevention, inventory control and all other company policy and procedures.

Competencies/Skills required:

Technical/functional

• Min. education level: Matric.
• Excellent admin and retail sales skills (POS) are required.
• Sound working knowledge of Microsoft Office necessary.
• Previous background in customer-facing environment in sales and admin role in luxury brand required.

Key Behavioural Competencies:

Must be enthusiastic, love the Weylandts brand, builds relationships naturally with excellent people and communication skills. Positive can-do attitude. Takes responsibility for their work and is a team player.

Posted on 03 Dec 07:58