Job description

Epicentre is looking for a skilled social media communications officer. The candidate will oversee social media communities and campaigns with responsibilities which include but are not limited to research, campaign and content creation, execution, monitoring and reporting. In additio, he\she will need to provide support to the company and communications manager whenever requested. They will also be required to manage the online communications database and keep it updated at all times as well as attending seminars and meetings that are in line with the company’s activities.

Responsibilities 

• Post to and monitor a range of social media accounts, simultaneously
• Help grow social reach, engagement, and referral traffic
• Spot social media trends, including new platforms and changes to existing ones
• Brainstorm and generate search-friendly headlines and social-friendly copy with team
• Writing content that is suitable for various social media platforms
• Responding to and addressing the community’s queries and complaints efficiently, professionally and timeously
• Driving engagement and conversations with the community and ultimately establishing brand loyalty
• Identifying tactical and relevant opportunities to engage with client communities
• Executing and optimising content during campaigns to ensure momentum and optimal visibility
• Keeping up-to-date with the latest trends within the digital and social media landscape
• Executing social media competitions and collating entries
• Compiling weekly/monthly social media platform reports
• Monitor effective benchmarks (best practices) for measuring the impact of social media campaigns
• Analyze, review and report on effectiveness of campaigns to maximise results
• Keep fully up to date with all that is happening within the organization
• Provide general support and coordination for Communications Department
• Assist Communications Manager with daily tasks
• Assist in drafting and implementing communications strategies
• Update and maintain a communications contacts database
• Facilitate effective internal communications
• Maintain calendars and appointments for the communication team
• Prepare presentations and reports
• Sourcing of relevant communication material
• Assisting with communication campaigns
• Coordination of communication team meetings (assistance with preparation)
• Assist in planning, organizing and pitching of high quality press events
• Take pictures in company events
• Ability to conduct photography from the company on daily
• Development of brand awareness and online reputation

Company Description

Epicentre is a South African company, established in 2001 in KwaZulu-Natal, but today also has offices in Pietermaritzburg, Johannesburg and Cape Town, and conducts health – especially HIV – research projects and evaluation of the impact of (e.g. HIV prevention) programmes throughout Southern Africa. We collect robust surveillance data to control diseases in South Africa and neighbouring countries, assist with designing 90-90-90 programme strategies and collaborate with leading scientist to guide interventions that benefit populations more efficiently.

Requirements

• Excellent written and verbal communication skills
• Works well under pressure
• Pays great attention to detail
• Excellent interpersonal skill
• Fluency in English and Zulu
• Ability to work independently but be a team player
• Initiative and attention to detail
• High energy level
• Highly motivated
• Analytical and multitasking skills
• Computer literate, experience in social media tools would be an advantage

Education requirements 

• Matric certificate
• An undergraduate degree/diploma (marketing, journalism, communications, English, media studies)
• Photoshop or any design programme an added advantage

Previous experience needed 

• Previous experience in a similar role would be an advantage.
• A thorough understanding of social media platform guidelines and policies.
• An understanding of copyright infringement and consumer privacy on digital platforms.

Salary

Dependent on qualifications and experience (will be discussed in the interview).

Posted on 21 Feb 15:47