Job description

IBTC is looking to appoint an enthusiastic, caring, driven and organised student services administrator with a proven track record for administration and customer service. 

The job entails managing and resolving student services queries and bookings for all courses offered by IBTC. We are looking for a highly organised person with good relationship skills, meticulous attention to detail, tenacious focus on task completion, and exceptional administrative skills. The successful candidate should be able to work well under pressure and be comfortable undertaking a range of administrative tasks. The candidate will be reporting to the academic services manager.

You will be required to occasionally work until 6.20pm and from time-to-time may be asked to come in on a Saturday.

Please include your CV and a cover letter highlighting any previous experience that is similar to the position advertised.

Main areas of responsibility

• Student liaison/correspondence
• Student booking administration
• Reporting
• Problem-solving

Minimum requirements

• Diploma or higher
• Three years’ administrative/customer service experience
• General knowledge of education, accounting and part-time studying

Company Description

IBTC is a registered tuition provider delivering classroom tuition and distance learning courses for internationally recognised professional qualifications, such as CIMA, ACCA, CAT, ICB and CFA, in order to prepare students for their examinations.

Operating from Cape Town since 2006, IBTC provides classroom courses in major cities around South Africa and a comprehensive distance learning and home study programme supported by experienced international tutors.

All our courses include a complete set of internationally acclaimed study material which has been developed to ensure that students have maximum control over what they learn, the way they learn it, and the pace at which they work.

IBTC also works closely with a variety of professional institutions to support skills training and education. We believe in providing local students with access to international qualifications, bringing you closer to your professional goals and success in the workplace.

Should you not hear from us within 72 hours please consider your application unsuccessful.

Requirements

Skills required

• Extremely detail driven
• Work well under pressure
• Excellent administrative and organisational skills 
• Good planning skills
• Good communication skills
• Task orientated
• Disciplined

Advantageous

• Ideally, the candidate will have at least three to five years of work experience as well as a university degree or similar qualification.

 Personal skills/attributes

• Friendly, personable, hardworking, willing to go the extra mile, good administrative skills

Posted on 19 Oct 15:46