Top work in at a digital banking client. Process engineers are needed for some exciting projects. You need to have a general IT process background – infrastructure, application development and management, project management, service management as well as it governance frameworks experience in particular – ITIL and Cobit and basic CMMI.

Requirements:

• ARIS process modelling
• General IT process background – infrastructure, application development and management, project management, service management
• Agile project methodology
• IT governance frameworks experience in particular – ITIL and Cobit and basic CMMI
• Demonstrate knowledge/experience in the combination and/or adaptation of these models
• Financial industry-specific IT governance obligations

If you are ready to take your career to the next level, then this may be the right opportunity for you!

Reference Number for this position is MH40627-2018 which is a contract position based in Johannesburg offering R400H – R500PH based on skillset and experience.

The time for change is now! e-Merge IT recruitment are specialist niche recruiters with a wide range of positions available. We offer researched positions with top companies to strong technical candidates. Email Michelle on

az.oc.egrem-e@ellehcim

to discuss this and other opportunities.

Check out our website www.e-merge.co.za for more positions that might be right for you!

Do you have a friend who is a technology specialist? We pay big cash to you if we place a friend that you sent us!

If you haven’t heard from e-Merge IT within two weeks of your application, please consider it unsuccessful for this position.

Posted on 14 Aug 14:34

Title: Business Unit Director, Isobar

Location: Johannesburg

Company Background

Data – the new currency of Dentsu Aegis Network  

“However fast change is today, it is the slowest it will ever be as scalability, new models and critical mass impact everything. There are two conclusions driving our strategy as a business – The future belongs to the fast and data is the new currency of business.”

Jerry Buhlmann, CEO Dentsu Aegis Network

Dentsu Aegis Network  

As the world becomes 100% digital, and as we become a 100% digital business by 2020, introducing new roles and talent which are focused on digital cultural traits is a clear priority.

At Dentsu Aegis Network we understand that talent rather than technology is one of the most important driving factors for competitive advantage. Our culture is driven by our vision and values – and we are introducing a data driven culture to ensure “data thinking” is a core component of our everyday work.

Our future leadership is key. In order to enable the transformation towards a “100% Digital” network, Dentsu Aegis Network Leaders must play a pioneering, trail-blazing role to take the company forward, often in radically new ways or having to respond to an extraordinary pace of change that demands frequent and rapid adjustment.

We would like to invite you to join us on this exciting journey.

Role Purpose:

We are searching for a talented business unit director to join our team . The successful incumbent will be required to ensure the delivery of world-class creative digital solutions that defines the agency

The candidate will report to the managing director.

Key accountabilities

Strategic focus

• Constantly innovate and evolve business strategy to ensure the agency model continues to build growth and deliver value
• Translate business strategy into an organisational change strategy with clear executable plans
• Responsible for driving new business targets
• Demonstrate a strong insight and understanding of global/ local macro-economic and customer trends, understanding impact and identifying opportunities to capitalise on this potential

Financial     

(Works closely with SA CFO and financial manager to strategically manage financial KPI’s to build value and drive profitable)

• Ensure Budget delivery and cost effectiveness.
• Identify and seize opportunities to maximise margin, managing costs in core to deliver strategic investment and growth in diversified
• Process and optimise identification of business development opportunities
• Managing client profitability within projects and retainers
• Input and approval on agency costings, scope of work, rate models and agency forecasting
• Partners with management team to manage core income, resourcing, budgets and forecasts, through accurate and timely reporting

Operational

• Drives efficient processes to deliver value for client, Isobar and Dentsu Aegis integration
• Training and onboarding of client teams with appropriate systems and tools (particularly Project Management)
• Ensures contractual compliance to guarantee service is delivered within scope of contract and out of scope services are negotiated separately
• Ensures onboarding of new clients, ensuring teams are in place and reporting processes are set up etc.
• Oversees team resourcing and troubleshooting including approval and sign off of freelancers
• In association with the MD, approval of suppliers and associated costs
• Continuously evaluate working practices in relation to service delivery

Leadership

• Attract, develop, retain and mobilise the best talent
• Build a credible senior management team who:
• Drive and manage continuous high performance
• Challenge and interrogate business strategy to deliver outstanding client solutions
• Ensure their people achieve their career goals
• Identify and progress high potentials to provide a ‘talent pool’
• Influence, collaborate and manage to optimise growth
• Drive efficient day to day business operations to maximise margin
• Acts as an ambassador for the brand, connecting across internal and external networks to help deliver the operating model and build the brand reputation of Isobar.
• Identifies and seizes opportunities to drive profit and loss, driving teams to improve margin and efficiency across core services, manage clients profitably and be accountable for delivery of annual income targets
• Drives the cross and upsell pipeline process internally when necessary
• Management of and assistance in the growth of department managers and setting up key performance indicators and targets across the teams
• Management of business communication across the agency

Key experiences

• A minimum of five years’ experience in a digital agency environment is essential and at least three years in a management position or similar role
• Strong working knowledge of the digital industry across ATL, BTL, TTL
• High performance
• Experience of winning, delivering and retaining clients
• Digitally savvy and experienced, with a passion for new technology
• Expert networking skills to generate new business leads
• Change agent both internally and externally
• Able to spot a commercial opportunity and turn it into reality
• Sees themselves as both a technical expert and a leader

Final word:

Applications close: 20 August 2018

Send applications to

moc.sigeaustned@acirfahtuos.sreerac>b<</span>

.

Preference will be given to EE candidates

Posted on 10 Aug 13:34

We are one of South Africa’s leading full-service digital agencies, delivering best-in-class strategy, creative, and technology. We work with some of the country’s leading brands.  We are experts in the full range of digital disciplines including the web, mobile, social, CRM and SEO/SEM.  The agency is young, dynamic, and growing rapidly and we are constantly looking for a great digital professional who really wants to make a major impact on the digital landscape.

We are seeking a senior and experienced Digital Strategist to drive innovative and highly effective digital marketing strategies for our clients as well as act as a thought leader for the agency within the digital community in South Africa. Excellent client management, strategic thinking, and executive communication skills are required.  This is one of the most senior positions within the agency.

Position summary: our digital strategist ensures highly innovative, strategic thinking which is applied to clients’ digital plans and helps lead the whole agency to create truly groundbreaking digital strategies. This is a leadership role and she/he collaborates and partners with agency professionals, clients, and our partners.

An important function of the digital strategy manager is to improve and maximise the agency’s knowledge, skills, and abilities in the areas of digital marketing and technology-driven marketing initiatives. This is not about creating or sustaining a separate ‘digital department’, but rather serving as a resource, advisor, mentor, and evangelist in the organisation.

The digital strategist will leverage their deep understanding of how to execute digital campaigns (web, mobile, social, CRM, SEO) working with our creative, technical, and client service teams.

In addition, a key role of the digital strategy director will be to provide thought leadership to our staff, clients, and the wider digital and marketing community. Key aspects of this role will be client workshops, knowledge shares with staff, public speaking at industry events, blogging, etc.  

Duties and responsibilities:

• Working with the rest of the client team, help define the scope and recommended an approach for major digital projects for clients.
• Play an advisory role on client engagements, serving as a digital strategy advisor to both account leads (internal) and clients (external).
• Serve as a thought leader in aligning digital marketing strategy with a client’s business goals and objectives.
• Drive high-level discussions on the role of digital within the total marketing ecosystem.
• Working with the leaders of the client team, help convince clients of the value of digital marketing services to their business – help them define needs and potential solutions.
• Effective use of research tools to define target audiences and optimise marketing and media plans.
• Demonstrated expertise in online advertising, co-marketing/partnership programs and integrated campaigns.
• Researching, identifying and compiling competitive insights to guide and optimise digital marketing efforts.
• Perform detailed evaluation of client business environment including customer needs, capabilities/assets, and competitive realities to identify unique market opportunities and threats
• Lead the design of insight driven digital strategies from opportunity identification through to experience definition. Structure and present recommendations to senior client leadership for approval.
• Partner with creative, technology, analytics and account management to ensure successful project handoff and work is appropriately positioned for long-term success.
• Contribute to or lead new business development, recruiting, team skill development, and digital ‘evangelisation’ initiatives
• Thought leadership to our staff, clients, and the wider digital and marketing community.  Key aspects of this role will be client workshops, knowledge shares with staff, public speaking at industry events, blogging, etc.       

Requirements:

• Six+ years’ experience in strategy consulting and/or marketing strategy across multiple industries (e.g. automotive, financial services, retailing and consumer goods) or in an agency environment.
• Minimum three years’ professional experience developing a digital marketing strategy, project managing digital programs and online advertising campaigns; prefer large brand experience. With demonstrated experience.
• Strong passion for and knowledge of technology, emerging media and the Internet; specific interactive strategy experience required
• Exceptional team player with the confidence and integrity to earn client and internal team confidence quickly
• Excellent presentation, public speaking and deck writing skills
• Ability to thrive in a fluid and entrepreneurial environment
• Regional travel of 25% expected
• MBA and management consulting experience a plus
• Bachelor’s degree
• Strong, effective business professional communication and client presentation skills; preferred previous experience in presenting to clients from an agency perspective.
• Solid understanding of traditional marketing principles and how they apply to the digital medium.
• Strong understanding of digital marketing and success factors.
• Preferred five or more years’ experience in client-centred, agency environment (i.e. fast-paced, client or brand-centric professional experiences).
• Creative ability and passionate interest in creating powerful digital marketing plans that meet client objectives.

If you are interested in applying for this great opportunity, please send your CV to

az.oc.ecirouqil@rh

using the reference mentioned above. Please do not send any additional documentation.

Please note we reserve the right to freeze or not hire in the role.

Should you not receive a response from us within three weeks of your application, unfortunately, your application has been unsuccessful.

Posted on 08 Aug 15:15

Advertising, Marketing,
PR, Media and Digital

Jhb: 011 883 5404
CT: 021 422 3590 www.adtalent.co.za     

Recruiters & Career Coaches in Advertising, Marketing and Media Industries

Lynn: 082 802 4441 (Advertising/Digital/Media)

az.oc.dauqskroweht@nnyl

Jo-Anne: 084 200 1703 (Marketing/Sales/PR)

az.oc.dauqskroweht@ennaoj

Recruitment Specialists since 1989

Rob Jones:

az.oc.llywel@jbor

Michelle Jones:

az.oc.llywel@jhcim

Tel: 011 465 9368
www.lewyll.co.za

Job description

This role is responsible for leading customer centricity across the organization. The successful candidate has the mandate to design, orchestrate and improve the customer experience with the objective to increase revenue through improved loyalty, reduced churn and growth in customer value. The are the face and motivational leader of customer centricity, leading the organization to work together for optimum customer experience delivery. This role prioritizes the company’s investment, areas of focus and areas of improvement for the customer experience, and drives measurable change through the ExCO, the CEC and the Customer Insights Team.

Key performance areas

• Prioritizes, initiates, develops and leads customer experience programs and initiatives that deliver financial benefit and a positive impact on the customer experience
• Support leaders in their roles across the company as cultural leaders in the customer centricity transformation
• Collaborates across the company to put the customer at the centre of key business decisions
• Leads the organization through the CX initiatives to work together to achieve the customer experience goals.
• Leads the CEC in this capacity.
• Leverages customer analytics and insights to inform the business on decisions that could negatively impact the customer experience or on profitable opportunities to improve the customer experience
• Defines the cross-company metrics of CX success.
• Utilizes these metrics to monitor progress and build accountability across the company
• Develops a sustained organizational communication program to share the vision, how to contribute to the customer experience and celebrate successes
• Defines the customer experience skills required across all teams; influences the on-boarding and training strategy to build the company’s core strength on customer centricity

Responsible for company’s cultural journey towards Customer First for a Lifetime

• Aligns customer centricity implementation to business strategy
• Secures funding for high-impact customer initiatives
• Monitors overall impact

Main CX governing body for CX initiatives and all CX impact

• Identify best practices and changes to improve the customer experience
• Ensure corporate wide adoption of customer centricity focus
• Reports progress and impact to ExCo at regular check-in’s

Requirements

Education and Experience

• 10-15 years of progressive experience driving customer service, operations and customer revenue excellence
• Strong operational, marketing and financial background
• A motivational change agent; a strategic leader who can successfully initiate and lead the execution of initiatives to drive profitable change
• Proven ability to breakdown corporate and department barriers with an ability to influence and engage stakeholders
• Highly skilled in working across functions throughout the company and building cohesive cross-functional teams
• Analytical business savvy to identify key issues, root causes and opportunities to improve, and the ability to lead the company to action for improved business results
• Excellent communicator (written/oral) at all organizational levels and with all teams; exceptional presentation skills
• 10-15 years business experience

Functional Competencies

• Develop and implement customer first strategic program.

Posted on 03 Aug 15:50