Environment:

The expertise of a highly skilled BMC Configuration and data analyst is sought by a dynamic solutions and systems integration specialist. Your core role will include being responsible for providing administrative and technical incite for the IT team’s applications and systems. You will require an ITIL v2/v3 Foundation Certificate or experience thereof, five – 10 years’ experience in a multi-disciplined IT environment, experience with EIT software applications, network knowledge and basic SQL.
Duties

• Data mining and filtering of raw user management data.
• Perform administrative tasks and technical advice for the relevant software applications within the IT area.
• Engage with all parties on systems and user permissions.
• Audit all personal user administration.
• Assist high-level specialist with decommissioning and listed servers * audit purposes.
• Assist with planning of operations related systems layout and architectures in order to meet current project deliverables.
• Investigation of any configuration related anomalies. Take corrective actions as per case by case, provide investigation and escalation to high level specialist.
• Assist with implementation of minor changes where both risk and impact is low.
• Interact with vendors when required.
• Complete/Contribute to reporting when required.
• Complete/Contribute to service or process documentation when required.
• Execute verification control.
• Update and maintain product catalogues.

Requirements:

• ITIL v2 or v3 Foundation Certification or an overview or understanding thereof.
• Five-10 years’ experience in a multi-disciplined IT environment.
• Must be familiar with Service management issues and practices.
• Experience using structured methodologies for the analysis, design, implementation and evaluation purposes.
• Experience with EIT software applications.
• Basic/intermediate network knowledge and experience.
• Understanding of basic SQL.
• Be prepared to perform standby duties and work irregular hours if required.

Advantageous –

• ITSM (Remedy, Service Now) tools.
• Asset and Configuration Management.
• BO reporting and or report writing skills.
• Infrastructure Change management.
• Exposure and understanding of BMC/Discovery tools *outputs.

Attributes:

• Able to think and interact logically.
• A natural curiosity.
• Able to work in a team and to be proactive around self-learning.
• Able to work under pressure and to tight deadlines.
• Willingness to assist with additional tasks given to the team.
• Interpersonal skills.
• Good judgment skills.
• Good communication skills.
• Behavioural traits such as attitude, motivation and time management.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

Comments:

When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a word copy of your CV to

target=”_blank: “moc.nifatad@esereht

and mention the reference numbers of the jobs. We have a list of jobs on http://www.datafin.com. Datafin IT Recruitment – Cape Town Jobs.

Posted on 06 Jun 15:39

A dynamic financial solutions company seeks an Operations Analyst to join its team. Your core role will include gathering, analysing and presenting data and then making recommendations while also implementing new data strategies to enhance reporting insights. You must possess a Business Analyst/IT Degree/Diploma or equivalent tertiary qualification, four years’ Operations/Contact Centre data mining, analysis and development experience, proven ability to code and maintain reporting in SQL, knowledge or R & Python and Advanced Excel.

Duties:

• Preparation of weekly/monthly presentations and reports with commentary and insights on business performance indicators within the Operations environment.
• Maintenance and mining of any business-related data sources, specifically communication & CRM systems such as:
• Vision+
• CMS
• Verint, Presence
• AACC
• Alpha+
• Conduct research to ensure best practices are applied.
• Integrate external data sources into the current reporting infrastructure.
• Data exploration of new and undocumented data sources.
• Interpretation of data to understand how current Operations processes can be enhanced, leading to improvements in Operations.
• Management of internal relationships.
• Identification of manual Data Sources for integration and implementation of analytics and warehousing of the data.
• Identification of manual processes and implementation of tools (outside of a formal system) to realise efficiency and integration into larger systems.
• Ad hoc analysis for internal stakeholders.
• Implementation of best practice to ensure data quality and integrity.

Requirements:

Qualifications –

• Relevant Business Analysis/IT Degree/Diploma or equivalent tertiary qualification.

Experience/Skills –

• Four years’ experience in Operations/Contact Centre data mining, analysis, and development.
• Proven coding experience and the ability to develop and maintain reporting in SQL.
• Working knowledge of, or exposure to, R and Python.
• Advanced use of Excel.
• Experience in developing/ sharing knowledge with other team members.
• Strong analytical and report writing capabilities.
• Able to analyse and interpret results, publish and present reports, and share insights with various levels in the organisation.
• Understanding of data integration and relationships, e.g. the ability to use or create an entity relationship diagram.
• Strong understanding of and exposure to project management methodologies.

Advantageous –

• Experience using SAS.
• Experience in the Financial Services industry.
• Experience within the data science or decision science disciplines.

Attributes:

• Deep understanding of statistics and trend analysis.
• Passion for data and problem-solving.
• Able to identify new ideas and alternative ways of working
• Can absorb new information and learn new techniques quickly and continuously.
• Able to anticipate problems and make decisions enabling team to achieve outcomes.
• Must be able to work to and manage deadlines, most often under pressure, or with tight delivery timeframes.
• Customer-oriented, high quality service delivery to internal and external customers.
• Able to think systemically and understand the big picture, and the inter-play between the difference components.
• Attention to detail and commitment to delivery is vital.
• Able to work independently and without supervision (strong work ethic).

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

When applying for jobs, ensure that you have the minimum job requirements. Only SA citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please email a Word copy of your CV to

moc.nifatad@ellehcim

and mention the reference numbers of the jobs. We have a list of jobs on http://www.datafin.com. Datafin IT Recruitment – Cape Town Jobs.

Posted on 15 May 15:37

Job description

Under the supervision of the manager, health intelligence department and the senior director of category intelligence, the health intelligence analyst II will perform various duties in support of the Global Intelligence Mission and client support/success as a Subject Matter Expert (SME). The analyst will deliver actionable, time-sensitive intelligence to help international clients mitigate threats against human and physical assets globally. 

In addition to mission support, the health intelligence analyst II will execute the instructions and direction given by director and/or manager of Health Intelligence to meet the departmental mission of continuous improvement, quality assurance, and product support. iJET Corporate Goals govern the products and services under which the Health Intelligence Department operates. 

Essential job duties/responsibilities

• Monitoring for global health threats, including communicable disease, emerging outbreaks with impact to the broad client base, radiation issues, or chemical releases that impact health and/or business continuity, and assessing associated health risks
• Review recommendations made by national and international health authorities
• Searching and assessing the accuracy of international daily publications and social media
• Writing and publishing alerts and situation reports based on monitoring, in accordance with departmental thresholds and procedures
• Writing and publishing various reports on impactful health events globally, including special reports, blog posts, and customer requests, in accordance with departmental and cross-departmental guidelines
• Contributing to long-standing health security information
• Producing content for a weekly publication under the processes defined by the Health Department
• Responding to Requests for Information (RFI) promptly and thoroughly
• Creating maps, graphs, and charts of health threats where applicable
• Interpreting epidemiological data from global sources
• Provide SME support for iJET corporate; assist other departments in their missions
• Provide SME support to clients and customers outside of listed duties (webinars, FAQ’s, other) as needed
• Collaborate with team members and Regional Intel Analysts to assess priority support
• Collaborate with other divisions within iJET to ensure service and product delivery

Company Description

iJET International delivers intelligence-driven, integrated risk management solutions that enable multinational organisations to operate globally with confidence. iJET’s end-to-end, tailored solutions integrate world-class threat intelligence, innovative technology, and response services to help organisations avoid threats and mitigate risk.

Requirements

Education and Requirements

Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:

• Bachelor’s Degree in Health/Medical related field, Master’s preferred with three to five years of experience delivering health/medical services, health communication, data support, intelligence analysis, GIS, or project-based work that served a diverse set of consumers in matters relating to health or medical support
• Excellent written and oral communication skills
• Proficiency with MS Office suite of software, required
• Experience using JIRA or Confluence a plus! 
• Flexibility within defined processes and procedures and ability to adapt to shifting SOPs as necessary; efficiency with time-management; and ability to work independently or in a group setting are a must
• Experience with international travel or expatriate living, a plus
• English proficiency is a must, additional language proficiencies are also required, especially Spanish or French
• Must have outstanding attention to detail and ability to meet deadlines
• Must have the ability to pass a pre-employment background check
• Must have the ability to work in Cape Town South Africa without any restrictions

Posted on 10 May 10:57

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Environment:

A dynamic trading concern in Cape Town is looking for a proactive process analyst/trainer who will be responsible for documenting processes and procedures as well as ensuring the facilitation of training employees. The successful candidate requires a BCom/BBusSci Degree in the field of finance, experience analysing and mapping business processes, managing a library of procedure and process docs, skilled in Office and Visio and have a good working knowledge of SA Unit Trusts, Hedge Funds, LISPS and Pre/Post Retirement Fund products and regulations. Any Oracle Flexcube would prove beneficial.

Duties:

• Maintain the library of business process and procedure documentation.
• Work in conjunction with business analysts to update business process and procedure documentation when changes are made to business processes.
• Facilitate user training when changes are made to business processes/procedures.

Requirements:

Qualifications –

• BCom or BBusSci Degree in the field of finance.

Experience/skills –

• MS Office and Visio.
• Training and training facilitation experience (both one-on-one and small groups)
• Experience and proven track record in:
• Analysing and mapping business processes using a formal methodology.
• Writing procedure documentation.
• Managing a library of process and procedure documentation.
• Successfully working in a team.
  • A good working knowledge of South African Unit Trusts, Hedge Fund, LISPS and Pre/Post Retirement Fund products and regulations.

Advantageous –

• University level computer science, database or systems courses.
• Oracle Flexcube.
• Experience in business process optimisation.
• Business analysis experience.
• A good working knowledge of South African Transfer Agency or LISP operational business processes (preferable)

Attributes:

• Excellent communication skills (written and verbal).
• Effective time management.
• Able to work under pressure and meet deadlines.
• High work standards and ethics.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

Comments:

When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Please e-mail a word copy of your CV to

moc.nifatad@nerol

and mention the reference numbers of the jobs. We have a list of jobs on http://www.datafin.com. Datafin IT Recruitment – Cape Town Jobs.

Posted on 24 Apr 12:37