Your role will be to resolve customer technical queries and consult a growing local and international customer base in a manner that enables them to make informed decisions. The environment is fast-paced and dynamic and offers a rewarding career to someone who derives fulfillment out of seeing each customer’s query satisfactorily resolved by telephone or email. You will work as part of a self-organising team who value collaboration, teamwork and autonomy. There are no daily volume targets- only clearly defined quality standards. The ideal candidate: Demonstrates a passionate belief in the value of Customer Service to the business through principles and past actions/achievements; Communicates with insight and understanding, concisely and clearly; Is consistently patient, amicable and responsive in dealing with all people; Demonstrates consistent administrative efficiency and accuracy; and Is tenacious in pursuing constructive relationship outcomes. A matric pass or equivalent is essential. Apply by visiting www.hetzner.co.za/careers and completing the application form.